The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Shower!
“The bathroom had a proper shower with outstanding water pressure and consistent hot water, making for a refreshing start to each day.” view full review
Beautiful Breakfast Views
“Having breakfast on the outdoor balcony with stunning mountain views was a highlight, and the buffet selection offered delicious local dishes.” view full review
Spacious Accommodations
“The premier room I stayed in was surprisingly spacious, providing a comfortable environment to unwind after a long day.” view full review
Helpful Amenities
“The inclusion of a small fridge and electric kettle in the room made it easy to prepare quick snacks and enjoy beverages at any time.” view full review
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Bowling
Guest Parking
Electric kettle
Dryer
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Sun terrace
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
G-800 1Borneo Hypermall Jalan Ums,
Kota Kinabalu,
Malaysia,
88450,
Sabah
Map view
G-800 1Borneo Hypermall Jalan Ums,
Kota Kinabalu,
Malaysia,
88450,
Sabah
City landmarks
Jalan UMS Borneo Marine Research Institute
Marine Aquarium and Museum
870 m
Mosque
UMS Mosque
970 m
Tun Mustapha Tower
3.0
km
88400 Kota Kinabalu
Ums Peak
1.5
km
Universiti Malaysia Sabah Borneo Marine Research Institute
Aquarium & Marine Museum
2.0
km
Beach
UMS ODEC beach
2.2
km
Beach
Kg. Kebagu
2.7
km
Jalan Tanjung Lipat
Pantai Tanjung Lipat
3.5
km
Mosque
Likas City Mosque
5.0
km
Jalan Tun Fuad Stephen
Taman Awam Teluk Likas
4.1
km
Taman Tun Fuad Stephens
Water World Theme Park
4.1
km
Tanjung Lipat Jogging Track
3.9
km
Lorong Kelabu
Puh Toh Si Chinese Temple
4.9
km
Shopping Area
Komplex Karamunsing Shopping Mall
4.9
km
Jalan Sepanggar
Sepanggar Tunnel
5.6
km
Jalan Bukit Upper Bendera Likas
Kota Kinabalu Wetland Centre
6.9
km
Nearby
Shopping Area
One Borneo Hypermall
260 m
Mall
Watsons
90 m
Mall
1 Borneo Mall
160 m
Restaurants
Kim Bab
170 m
Restaurant
City Food Corner
140 m
Jalan Sulaman 1Borneo Hypermall
Wojamama Japanese Restaurant @ 1Borneo
220 m
Restaurant
Hong Kong Recipe
190 m
G823 Grd Floor 1 Borneo Jln Sulaiman 88450
Little Melaka Alamesra
320 m
No 37 1 Lorong Utama Indah Permai B Alamesra
Koki Bandung
2.1
km
Lot 108
Putri Kitchen Chilli Crab House
2.1
km
Lot 27 Block E
Grillz Hub
1.1
km
Jalan Masjid TM Resort Kundasang
Apron Bites
1.4
km
Kota Kinabalu International Airport Lot 21
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Effortful staff
Rooms smell old
Limited dining options
7.0/10
Very good
Rooms
5.7
Location
8.2
Service
6.9
Dining
5.2
Guest reviews
7.0/10
based on 26 reviews
6.6
6.6/10 based on 266 reviews
Justin
United Kingdom,
December
2024
7.4/10
I had a decent stay at the hotel. The location was really convenient, especially since it was close to the university where my wife was presenting. The rooms, while spacious, had some uncomfortable pillows. I found the service to be friendly and helpful, but the dining options were a bit lackluster for the price. Overall, it was a fair value for the money considering the accessibility and amenities.
Rooms
7.0
The rooms were quite spacious, but the pillows were rock hard, making it less comfortable than I hoped.
Service
9.0
The staff was very friendly and helpful, easily making my stay more pleasant.
Location
8.0
The hotel is conveniently located about 14KM from the airport and right in 1 Borneo shopping mall, which made it easy for us to get around.
Dining
5.0
I found the dining options to be average; while they were okay for the price, they weren't that impressive.
Facilities
7.0
The hotel had decent facilities, which added value to our stay even though they weren't luxurious.
Sawyer
United Kingdom,
December
2024
8.0/10
I recently stayed at this hotel, and while I appreciated the clean environment and the friendly staff, the dining experience left something to be desired. The location was convenient for my needs, but the room was a bit smaller than I expected. Overall, it was decent for the price, but not ideal for couples looking for spacious accommodations.
Rooms
6.0
The room was clean but a bit too small for a couple.
Service
8.0
The staff was very friendly, and I appreciated the free parking for hotel guests.
Location
7.0
The location was strategic, making it easy to explore 1Borneo, but it felt a bit far from the main town.
Dining
7.0
The daily menu had a variety of food, but the dining experience was what I expected for $40 USD per night.
Facilities
7.0
Facilities were adequate, though nothing particularly stood out as exceptional.
Oliver
United Kingdom,
December
2024
9.2/10
The hotel is conveniently located within the One Borneo mall, which makes it easy to access shopping and dining options. My room was acceptable, but I had to deal with mismatched carpet issues that were a bit off-putting. The service was decent but not as friendly as I hoped; however, they did resolve my room issue promptly. The dining experience fell short with some dishes being quite bland. Overall, it's a decent value for money given the location and facilities.
Rooms
6.0
The room had some mismatched carpet and wasn't quite what I expected, but it was otherwise decent.
Service
7.0
The service was okay, not extremely friendly, but they did help resolve my room issue quickly.
Location
8.0
The hotel is within the One Borneo mall and only about 20 minutes from KK town center, which is quite convenient.
Dining
5.0
I found the dining options to be somewhat boring and tasteless, which was disappointing.
Facilities
7.0
Facilities were standard, with good access to the mall and parking options available.
Dominic
United Kingdom,
December
2024
9.4/10
The hotel has a great location right next to a shopping complex and is very convenient for shopping. The rooms were okay, but a bit cold at night. I appreciated the friendly staff who were always helpful. However, the dining experience was underwhelming; it felt quite limited and not generous. Overall, it offers good value for money, especially considering the location.
Rooms
7.0
The rooms were okay but seemed a bit cold at night.
Service
9.0
The staff was friendly and very helpful during our stay.
Location
10.0
The hotel is in a fantastic location within a large shopping mall, making it perfect for shopping.
Dining
5.0
The dining was quite simple and felt limited in options, which was disappointing.
Facilities
8.0
Facilities were decent, but nothing particularly stood out.
Samantha
United Kingdom,
November
2024
6.0/10
The hotel had a beautiful shopping complex, which was a major plus for our family. While the rooms were nice and clean, I found them to be a bit on the small side. The service was a mixed bag, as some staff were friendly while others were not very accommodating. Additionally, the dining options were quite limited and not very satisfying, which left me wanting more. Overall, the value for money was decent, but there are definitely areas for improvement.
Rooms
7.0
The rooms were clean and nice, but they felt relatively small, and I wasn't a fan of the dark ambiance.
Service
5.0
Service could improve; I felt uncomfortable having to unpack in a public area with other guests around.
Location
8.0
The hotel is conveniently located with direct access to a lovely shopping complex, making it suitable for families.
Dining
5.0
I was disappointed with the dining options; there were only a few heavy meals, and they really could have been better with more variety.
Facilities
6.0
The hotel has some basic facilities, but I didn't find anything particularly outstanding.
Jade
United Kingdom,
October
2024
6.4/10
The hotel’s location at One Borneo is quite strategic for shopping and exploring the area, with plenty of food courts around. Initially, I faced some challenges with the room, which was small and not up to standard, but the staff quickly switched me to a much better room that was more comfortable. However, the dining options were limited, lacking variety, which was a letdown considering the overall experience.
Rooms
5.0
My first room was quite small and carried a stale cigarette smell, which made for an uncomfortable stay at first. Thankfully, after bringing it to their attention, I was moved to a new room that was significantly better.
Service
9.0
The service was very friendly and helpful. The staff quickly assisted by switching me to a new room which was much better than the previous one.
Location
8.0
The hotel's location is great for those looking to shop and dine, being situated at One Borneo mall. It was convenient and saved me time in finding food options.
Dining
5.0
The dining experience left a lot to be desired with very limited options, only a couple of main dishes available daily. It felt rather below par for my taste.
Facilities
6.0
The facilities were alright, but nothing exceptional stood out during my stay.
Mia
United Kingdom,
October
2024
7.8/10
The hotel is in a convenient location, just a short drive from the town center and close to Universiti Malaysia Sabah, which made it perfect for our needs. The rooms were spacious and included a king-sized bed plus two single beds for the kids, but I found them not quite as appealing as shown in the photos. The service was generally helpful and friendly, especially when they switched us to a better room, but I felt their approach could use some improvement. Overall, it was a decent stay for the price we paid.
Rooms
7.0
The rooms were spacious and had a king-sized bed with two single beds for the kids, but they didn't match the photos as closely as I hoped.
Service
8.0
The service staff was very helpful and friendly, especially when they switched us to a new room that was much better than the first one.
Location
9.0
The hotel is strategically located near Universiti Malaysia Sabah, about 20 minutes from the town center, making it easy to find food and shops.
Dining
5.0
Dining options were a bit limited and below my expectations, though considering the price we paid for the room, it wasn’t all bad.
Facilities
6.0
The facilities met basic needs, but nothing really stood out as exceptional.
Evelyn
United Kingdom,
October
2024
6.8/10
I had a mixed experience at this hotel. While the location is strategic and perfect for exploring nearby attractions, the rooms didn't quite match what was shown online, and I found the service to be a bit unprofessional at times. The dining experience left something to be desired as well, but the staff did try to help us when we had issues with our room.
Rooms
5.0
Unfortunately, the room didn't look as nice as it did on the website, and it felt a bit outdated.
Service
7.0
The staff was friendly and tried to assist us with a room change, which was appreciated, but there were moments of unprofessionalism.
Location
9.0
The location is great, right at a shopping mall and close to attractions; it's convenient for dining options and shopping.
Dining
5.0
The dining was just average and really fell below my expectations, which was disappointing.
Facilities
6.0
The hotel has decent facilities, but nothing stood out as exceptional during my stay.
John
United Kingdom,
October
2024
8.4/10
The hotel has a strategic location near 1Borneo, making it convenient for exploring the area with plenty of reasonably priced food options nearby. While the rooms are clean, they are quite small and have an old facility smell, which isn't ideal. The service tries its best, but there were some inconsistencies in pricing for taxis. Overall, it offers good value considering its location, but some aspects still need improvement.
Rooms
5.0
The rooms are small and smell a bit like cigarettes, which was disappointing. They seem to be under renovation and could use some updates.
Service
6.0
The staff really tried their best to provide good service, but there were some issues, like being quoted different prices for taxi rides to the airport.
Location
9.0
The location is fantastic, right next to a big shopping mall, which made it easy for us to explore and find places to eat at reasonable prices.
Dining
5.0
The breakfast had limited variety, with only a couple of main dishes available, which felt like it could be better.
Facilities
6.0
Facilities seemed to be okay, but there was no standout amenity that impressed me.
Great location
Rooms smell old
Dale
United Kingdom,
October
2024
5.0/10
I had a mixed experience at the hotel. On the plus side, it's strategically located next to a shopping mall, making it convenient to find food and do some shopping. However, the rooms left much to be desired; they were small and a bit smelly. The service was also quite unfriendly, which put a damper on my stay. All in all, it was moderately priced, but I don't think it offered great value for money.
Rooms
5.0
The rooms were small and had an unpleasant smell, and I found them to be quite dark without adequate lighting.
Service
5.0
The service was really unfriendly, and there were significant issues with parking and overall facilities.
Location
9.0
The hotel is strategically located next to a shopping mall, which makes it easy to find food and shop.
Dining
5.0
Dining options weren't as good as I expected, especially for the price I paid.
Facilities
5.0
The facilities didn't meet my expectations; there were no parking provisions for guests, which was quite inconvenient.
Penelope
United Kingdom,
September
2024
7.6/10
I had a pleasant stay at the hotel with clean and modern facilities, and the staff were very friendly. However, the location felt a bit far from the main attractions, and the dining options didn't meet my expectations. Overall, it was a decent experience but there are areas that could use improvement.
Rooms
7.0
The rooms were comfortable but a bit small and lacked windows.
Service
8.0
The staff was generally friendly, always greeting me with smiles.
Location
6.0
The hotel is about 10KM from the main city of Kota Kinabalu, which made it a bit inconvenient.
Dining
5.0
The breakfast was lacking in variety, which was disappointing.
Facilities
8.0
The facilities were well-maintained and offered good amenities.
Jennifer
United Kingdom,
September
2024
7.2/10
The hotel is conveniently located about 10KM from Kota Kinabalu and has a shopping mall nearby, which was great for some quick shopping. The rooms offer some mountain views, though they were a bit cold at night and could use better carpet matching. The staff were friendly and helpful, but the check-in process felt a bit disorganized. Overall, for the price range of RM70 to RM80, it's decent value for money, especially if you don't mind a few quirks.
Rooms
6.0
The rooms had a nice mountain view, but the mismatched carpets and the cold at night were not ideal.
Service
7.0
The staff were friendly and always had smiles on their faces, though they seemed a bit distracted during check-in.
Location
8.0
The location is very convenient, being close to the main city and just a short distance from the airport, plus it’s right beside a university.
Dining
8.0
Dining was a pleasant surprise with plenty of varieties offered at a good price, definitely exceeded my expectations.
Facilities
7.0
The facilities were basic but adequate, not overly luxurious but everything worked well.
William
United Kingdom,
September
2024
5.0/10
The hotel is quite convenient for those in transit, as it offers basic overnight accommodations. However, the rooms were not as advertised, smaller and having an unpleasant odor. The location is decent, close to a shopping mall, but the service left much to be desired, being unfriendly at times.
Rooms
5.0
The rooms were smaller than expected and had a musty smell, which was quite disappointing.
Service
5.0
The service was not friendly, and I felt awkward during check-in. It wasn't the warm welcome I had hoped for.
Location
7.0
It's located near 1Borneo shopping mall, which makes it fairly convenient for shopping enthusiasts.
Dining
5.0
Dining options were quite simple and didn’t meet my expectations, especially in terms of variety.
Facilities
5.0
The facilities were fairly basic and did not impress me during my stay.
Evelyn
United Kingdom,
September
2024
6.2/10
I stayed at the hotel located within the 1Borneo shopping mall, which was a huge plus for convenience. The rooms were a decent size but showed signs of wear and tear, like peeling wallpaper. The staff was friendly and did their best to help. However, the dining options were quite disappointing, with very limited choices. Overall, it was a mixed experience – great location and friendly service, but the facilities and dining could definitely improve.
Rooms
6.0
The rooms were quite spacious at 360 sq ft, featuring a king-sized bed and two single beds for the kids, but the wallpaper was peeling, which made it feel worn down.
Service
7.0
The staff was nice and friendly, and they seriously tried to present a good experience, even though there was a misunderstanding with room inspections.
Location
9.0
The hotel's location is strategic, being within the 1Borneo shopping mall, which made exploring easy and convenient with plenty of food courts nearby.
Dining
5.0
Dining was a total disappointment with only five heavy meal options available, which really fell below expectations.
Facilities
5.0
The facilities were lacking; we faced a power failure at 2 am and needed to ask to change rooms, which was a bit concerning.
Friendly staff
Worn down rooms
Judy
United Kingdom,
September
2024
7.0/10
The hotel has a convenient location right at the shopping mall entrance, which is great for shopping. The staff is friendly and they even provided free parking for hotel guests. However, the room amenities were lacking, with no fridge or internet, and the room was a bit cold at night. While the price was reasonable, the overall comfort could be improved.
Rooms
5.0
The room lacked a few basic amenities and was a bit cold at night, which wasn't ideal.
Service
7.0
The staff was friendly, and I appreciated the free parking, but one interaction felt rude, which was disappointing.
Location
8.0
The hotel's location right at the shopping mall entrance is very convenient, though it might be a bit far from the town.
Dining
6.0
Dining options were okay, but I felt they could have been better; I was hoping for more variety.
Facilities
6.0
The facilities could use some improvement, but they are decent for a quick stay.